Bosses at Vodafone, the mobile telecoms operator, are hoping those looking for a job will pick up the phone and give them a call after it announced it will be creating 2,100 new jobs across the UK. It is all part of a three-year, £2bn investment programme in Vodafone’s network to improve the quality of service for its 18 million UK customers. The new jobs will expand the mobile phone giant’s customer service centres: 800 new roles in Manchester; a further 150 in Newark; another 150 plus in Stoke-on-Trent; and 100 in Glasgow. And to make up the 2,100 figure, Vodafone’s third party customer service providers will also be joining in on the act by expanding their workforce too: 600 in Newcastle; 200 in the west of Scotland; and 100 in Cardiff. The new posts represent a near 20% increase in Vodafone’s existing 12,500 strong workforce in the UK and more than offset a reduction in the level of staff at Vodafone’s HQ in Newbury. Vodafone UK chief executive Nick Jeffery explains “These new, skilled roles will make a real difference to our customers and a real difference to the communities that are the focus of our customer services investment”. Is it just the editor who thinks that statement has a nice ring to it?